At Midway Income Tax & Accounting Services, we are committed to providing top-notch services to meet your tax and accounting needs. Please review our policies regarding cancellations and refunds before engaging our services.
Cancellation Policy:
- Service Cancellation:
- Clients may cancel their tax or accounting services at any time before the service has been fully executed or delivered.
- To cancel a service, please contact us at [insert contact details] with your service request and reason for cancellation.
- Cancellations made within 24 hours of booking the service will not incur any charges.
- Non-Refundable Services:
- Services that have already been completed, including tax preparation, accounting services, or any form of consultation, are non-refundable.
- Partial completion of services will be charged on a prorated basis, depending on the work done up to the cancellation point.
Refund Policy:
- Full Refund:
- Clients are eligible for a full refund if the service has been canceled within 24 hours of purchase and no work has commenced.
- If we make an error that impacts the service provided, we will refund the client in full or make necessary corrections free of charge.
- Refund Requests:
- To request a refund, clients must submit a written request to [insert email/contact information] detailing the reason for the request.
- All refund requests will be reviewed, and the decision will be communicated within 5-7 business days.
- Processing Refunds:
- Refunds will be processed via the original payment method within 10 business days of approval.
- If you have not received your refund within this period, please contact us immediately for assistance.
Exceptions:
- Special Offers: Services purchased under special offers, discounts, or promotions may be subject to specific terms and may not qualify for refunds.
- Force Majeure: In cases where service disruptions occur due to factors beyond our control (e.g., natural disasters, technical issues), we will work with the client to reschedule services, but no refunds will be issued unless specifically warranted.
For further questions or concerns about our policies, feel free to reach out to us.